Reference

cuantoti Privacy Policy For Your Account

Our cuantoti Privacy Policy explains what we collect when you open an account, verify your phone and use the lobby from an Indonesian device.

Account dataWallet recordsCookie choicesSecurity steps

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How We Handle Wallet And Account Data

cuantoti Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create and protect your account, such as your phone number, verification status, sign-in activity and selected account settings. When you use DANA, OVO, GoPay or QRIS, we record payment references, status changes and receipt details needed to match a wallet

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action with your account; we do not need your wallet password. Bank transfer and virtual account records can include the reference, bank name and reconciliation result, including routes connected with BCA, BRI, Mandiri or BNI. We use this data to show whether an account action is
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pending, completed or needs checking. Access and eligibility depends on local law, and we may keep records when required for a legal request, dispute or account-security review. If you are in Medan or elsewhere in Indonesia, the same policy applies to the device and wallet details
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sent through your account path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST SUPPORT

Get Help With Privacy Requests

A clear support route helps when your account record or wallet status needs correction. From the account support path, tell us which detail you want checked and include the relevant phone number…

Account request Ask us to confirm the account details connected with your phone verification step. We may request account context before responding, so a privacy request reaches the correct account holder.

Wallet query For DANA, OVO, GoPay or QRIS records, share the payment reference and date shown in your receipt. We use those details to trace status without asking for your wallet password.

Correction path If a name, phone detail or account setting is inaccurate, contact us through the support path in your account. We assess the request and explain any legal reason a change cannot be made.

PRIVACY CONTROLS

Controls Behind Your Account Data

We keep privacy practical by separating account access, wallet reconciliation and support handling. Your phone verification helps us match requests to the right account, while cookie controls affect browser storage rather than…

Account security

Phone verification is part of account access, and sign-in activity may be recorded to spot unusual access. Never send us a password, wallet PIN or one-time code through a support request.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment event to your account. We use the reference and status, not your private wallet credentials.

Cookie choices

Cookies can remember an account path or support a secure session on your phone. You can manage browser cookie settings, although removing them may require another sign-in or verification step.

Data access

You can ask what account details we hold and why they are used. Send the request through the account support path, and we may check phone verification before disclosing account-specific material.

Retention period

We retain records for the period needed to operate the account, resolve payment disputes, protect access or meet a legal request. After that purpose ends, deletion or anonymisation may follow.

Policy contact

Privacy questions, correction requests and eligible deletion requests can be sent through our account support path. Include a precise request so we can explain the next step clearly.

Privacy Policy Questions For cuantoti

These answers address the privacy searches we hear most often before account access. Each response points you to a specific account, wallet or browser step, so you can decide what to share and how to contact us where local law permits.

It covers account details, phone verification, sign-in activity, wallet references, cookies, security handling, retention and requests to access, correct or delete eligible data where local law permits.

We use your phone number for the account path and verification step. It helps connect a privacy request or sign-in event with the correct account without asking for your DANA or wallet password.

No. Our records can include a DANA or QRIS payment reference, amount status and receipt details needed for reconciliation, but your wallet password, PIN and one-time code should not be sent to us.

OVO and GoPay references help us match a wallet event with your account and show a pending or completed status. We use those records for reconciliation, support and account-security checks.

Yes. Use the support path in your account, identify the detail that needs correction and provide context such as your phone verification status. We assess the request under applicable local law.

Send an account support request asking for the personal data connected with your account. We may verify your phone or account context first, then explain what can be supplied and in which format.

We keep records while needed for account operation, payment reconciliation, security, disputes or legal obligations. When those purposes end, we may delete or anonymise the relevant records under our retention process.

cuantoti Privacy Policy For Your Account

Get Help With Privacy Requests

Controls Behind Your Account Data

Account security

Payment matching

Cookie choices

Data access

Retention period

Policy contact

Privacy Policy Questions For cuantoti

01 What does the cuantoti Privacy Policy cover?

02 Why does cuantoti need my phone number?

03 Does the Privacy Policy record my DANA or QRIS password?

04 How are OVO and GoPay records used under this policy?

05 Can I ask cuantoti to correct my account data?

06 How do I request access to my Privacy Policy data?

07 How long does cuantoti keep payment and account records?

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